Privacy policy

Last updated: January 13, 2026

This Privacy Policy describes how personal information is collected, used and shared when you visit or make a purchase from this website (the “Site”), in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

When you visit the Site, certain information is automatically collected about your device, including information about your web browser, IP address, time zone and cookies installed on your device. As you browse the Site, information is also collected about the individual pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This information is referred to as Device Information.

When you make a purchase or attempt to make a purchase through the Site, certain personal information is collected, including your name, billing address, shipping address, payment information (processed securely by third-party payment providers), email address and phone number. This information is referred to as Order Information.

Order Information is used to process and fulfil orders placed through the Site, including processing payments, arranging delivery, providing order confirmations, managing returns or refunds, communicating with customers and providing customer support. Order Information may also be used to screen orders for potential risk or fraud and to comply with legal and regulatory obligations.

Device Information is used to help screen for potential risk and fraud, to improve and optimise the Site, to understand how customers interact with the Site, and to evaluate the effectiveness of marketing and advertising activities.

Personal data is processed on the following lawful bases under UK GDPR: performance of a contract, legal obligation, consent (where applicable) and legitimate interests, such as improving services, preventing fraud and ensuring the security of the Site.

Personal information may be shared with third-party service providers who assist in operating the Site and providing services, including e-commerce platform providers, payment processors, shipping and fulfilment partners, analytics providers and marketing partners. Personal information may also be shared where required to comply with applicable laws and regulations, respond to lawful requests, or protect legal rights.

Some service providers may process personal data outside the United Kingdom. Where this occurs, appropriate safeguards are in place to ensure personal data remains protected in accordance with UK data protection laws.

The Site uses cookies and similar technologies to enhance user experience, analyse website traffic and support marketing activities. Where required by law, non-essential cookies are used only after consent has been provided. Cookie preferences can be managed at any time through the Site.

Personal data is retained only for as long as necessary to fulfil the purposes described in this policy, including retaining order and transaction records for legal, accounting and tax purposes, and retaining marketing data until consent is withdrawn.

Under UK data protection law, individuals have the right to access their personal data, request correction of inaccurate data, request deletion of personal data, object to processing, request restriction of processing, request data portability and withdraw consent at any time where processing is based on consent. Individuals also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

The Site is not intended for individuals under the age of 16, and personal data from children is not knowingly collected.

This Privacy Policy may be updated from time to time to reflect changes in practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.